Refund and Return Policy
Effective Date: 17/10/2023
Thank you for shopping with JU Sports LTD!
We want to ensure that you are completely satisfied with your purchase. If you have any questions about our refund policy, please don’t hesitate to contact us at hello@jusports.ie.
1. Returns
We accept returns within 30 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at hello@jusports.ie.
4. Non-Refundable Items
Several types of goods are exempt from being returned. These include:
- Gift cards
- Downloadable software products
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: hello@jusports.ie
- Phone: ( 01 ) 804 1583
7. Changes to This Policy
We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page.
By making a purchase with us, you acknowledge and agree to our refund policy.